This Privacy Policy describes how Built By HD collects, uses, and shares personal information of users of our website, https://www.builtbyhd.com.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, shipping address, and billing address, which you provide when you create an account, place an order, or subscribe to our newsletter.
- Payment Information: When you make a purchase, we collect payment information, such as credit card details. This information is processed securely by our payment processor and is not stored on our servers.
- Log Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to process orders, fulfill requests, provide customer support, and improve our website and services.
- To Communicate with You: We may use your information to send you order updates, promotional emails, newsletters, and other marketing communications. You can opt-out of receiving these communications at any time.
- To Personalize Your Experience: We use your information to personalize your experience on our website, such as recommending products that may be of interest to you.
- To Prevent Fraud: We use your information to detect and prevent fraudulent activity and ensure the security of our website.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with the following third parties:
- Service Providers: We share information with third-party service providers who help us operate our website, process payments, fulfill orders, send emails, and provide customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share information with our business partners to offer you products, services, or promotions.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using encryption to protect sensitive information transmitted online.
- Storing your information on secure servers.
- Limiting access to your information to authorized personnel.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at: ask@builtbyhd.com
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website.
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its essential features.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and any errors you encounter. This information helps us improve the performance of our website.
- Functionality Cookies: These cookies allow our website to remember your preferences, such as your language and location.
- Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at: ask@builtbyhd.com
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the effective date constitutes your acceptance of the revised Privacy Policy.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us at: ask@builtbyhd.com
Effective Date: 01/01/2026
